Why am I suddenly getting an error on save?

  • Profile Image
    salomephotography
    Asked on April 05, 2013 at 03:58 PM

    Hello!

    For some reason today when I try to edit and access my Jotforms, I keep getting a save error.   The error message  omes up in a box asking for a captcha, but the box is barely visable, and is not resizable as far as I can tell.   I can sometimes manage to scroll over to where I should put the phrase in, but then I can't actually submit anything, or see an actual phrase.

    I've never had a problem with using your site before, and I'm not sure why this is happening.   Please help.

     

    Thank you!

     

  • Profile Image
    jonathan
    Answered on April 05, 2013 at 05:12 PM

    Hi,

    Our site is protected by a service called Cloudflare. It looks like they started asking for a captcha from all users when you tried to edit forms. We are not sure why this happened but they have quickly fixed this problem.

     

    You can edit your forms now. Sorry for the inconvenience.