Unable to download the PDF file from the mobile device

  • rehabity
    Asked on October 30, 2019 at 4:56 AM
    gracias por vuestra ayuda. Por cierto tengo problemas para descargarme el pdf del presupuesto realizado cuando me llega un correo por el móvil. En cambio, por el ordenador no hay problema. Necesitaria arreglarlo, es de vital importancia. HELP ME please. 
  • Kiran Support Team Lead
    Replied on October 30, 2019 at 5:00 AM

    It seems that the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings which could be causing the issue.


    1555422266Login2ViewUploadedFiles Screenshot 10

    Please try disabling it and see if you are able to download the file. Please get back to us if you need any further assistance. We will be happy to help.