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rehabityAsked on October 30, 2019 at 4:56 AM
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Kiran Support Team LeadReplied on October 30, 2019 at 5:00 AM
It seems that the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings which could be causing the issue.
Please try disabling it and see if you are able to download the file. Please get back to us if you need any further assistance. We will be happy to help.