Account & Company IP Blocked

  • Profile Image
    Tal Meged 
    Asked on October 30, 2019 at 11:58 AM

    Hi!

    We are developing a form for vacation request.

    After a few days of testing and developing now my accoubt hase been blocked and our company ip adress has been banned.

    31.154.135.134

    You can check the form and see its legitimic. All for our inhouse purpose only.

    https://form.jotform.me/93014255163450

    Please fix this issue asap.

    Thanks,

    Tal Meged


  • Profile Image
    Kiran
    Answered on October 30, 2019 at 01:58 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing. 

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused. 

    Thank you!