Trying to clone a form but it is now working

Hello,

I am trying to clone a from our account to one of our clients account using the below instructions:

https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

Using the following form URL - https://form.jotform.co/92886242778878

when attempting to clone we are getting this result - https://www.screencast.com/t/qKMLzDItn1G instead of the form we created.

Please advise. 

Hi,

I cloned the form you provided and it is working fine on my end. Could you please try cloning it again but please use a different internet browser and let us know if the issue still persists?

We'll wait for your reply. Thank you.

Hi VincentJay,

Thank you for your response. I have been in touch with David Wilson from your team, and he explained that cloning a from to an enterprise account does not work. The Jotform team would need to move the form I created to the Enterprise server for the cloning process to work. 

Thanks!

Thank you for updating us. We're glad that the Enterprise Support is assisting you.

Please contact us again if you need further help.