Selection of single choice field does not show on PDF

  • LarsErikf
    Asked on October 30, 2019 at 2:58 PM

    Hi

    I have a single choice field with the first option selected when the form is opened.

    When I open the pdf with the same field, the selected option does not show. Is this a bug or is there a way to display it in the pdf?

    Jotform Thread 2021300 Screenshot
    Page URL: https://form.jotformeu.com/92560885381365
  • Elton Support Team Lead
    Replied on October 30, 2019 at 5:58 PM

    Sorry about that. I was also able to confirm it on my end. Could you please try to recreate the field? Just delete it and add it again from the Form Fields. This might fix it.

    Selection of single choice field does not show on PDF Image 1 Screenshot 20

    If this doesn't help, I would recommend recreating your PDF Document. This should fix the fields that are not syncing its data on the PDF.

    Thanks