Take a Photo widget trouble

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    bboarizona
    Asked on October 30, 2019 at 05:18 PM

    Widget displays photos rotated 90 degrees left on Andriod phone, and does not display photos at all in gmail notification.

    Please advise of a solution


    Thanks!

    Screenshot
  • Profile Image
    EltonCris
    Answered on October 30, 2019 at 08:11 PM

    1. I couldn't reproduce the problem on Android in the cloned version of your form.

    On fill out;

    da

    Result;

    Did you check if the actual submission data in the submissions page rotates the images? Our file upload field doesn't actually modify the images, it retains the same orientation when the form is submitted.

    2. Your email notification has missing field tags that's why they don't appear on email. Please recreate your email notification to fix it. To do that, delete the existing email notification then create a new one.