different font rendered when downloading PDF

  • vlfitness
    Asked on October 30, 2019 at 8:20 PM

    I have created a pdf form and the general text box at the top should be Tahoma 11pt as the questions are.


    The source code shows Tahoma 11pt, but the sizing looks different in the 2 paragraphs of text when viewed on screen and the font looks totally different when PDF form is downloaded.


    Can anyone shed some light for me?  document with screenshots is attached


    Thanks

    Amanda

    Jotform Thread 2021749 Screenshot
  • John Support Team Lead
    Replied on October 30, 2019 at 11:29 PM

    Hi Amanda,

    I was able to replicate the issue on my end. It seems that editing the source code applies to how it looks in the form only.

    Could you please try formatting the fonts using the menus in the TEXT HTML field?

    different font rendered when downloading PDF Image 10

    Please try that and see if it makes any difference when you receive the PDF.