A pop-up appears when visiting www.jotform.com

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    Asked on April 06, 2013 at 10:09 AM

    Everytime when i start up www.jotform.com, i'll get a pop-up. If i click on the pop-up, nothing happens, and i have to start www.jotform.com again. Very irritating. Can you please change this?

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    Answered on April 06, 2013 at 11:01 AM


    Are you referring to the video tutorial pop-up? This only appears once, after it's registered to your browser's cookie, it will not appear again. Or, if you are referring to another pop-up then I'm sure that's not from JotForm, possibly a browser plugin?

    Can you please give us further details or a screenshot that shows this pop-up thing? We'd be happy to check it further.

    Thank you!