What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A pop-up appears when visiting www.jotform.com

    Asked by jelpos on April 06, 2013 at 10:09 AM

    Everytime when i start up www.jotform.com, i'll get a pop-up. If i click on the pop-up, nothing happens, and i have to start www.jotform.com again. Very irritating. Can you please change this?

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    JotForm Support

    Answered by EltonCris on April 06, 2013 at 11:01 AM


    Are you referring to the video tutorial pop-up? This only appears once, after it's registered to your browser's cookie, it will not appear again. Or, if you are referring to another pop-up then I'm sure that's not from JotForm, possibly a browser plugin?

    Can you please give us further details or a screenshot that shows this pop-up thing? We'd be happy to check it further.

    Thank you!