how do i disable private key wizard?

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    Asked on October 31, 2019 at 11:30 AM

    I went to view 'submissions' from the My Forms page, and 'upload your private key' the privacy dialogue box kept popping up. I do vaguely recall this and having possibly a key, but the form is old, and I want to revamp it, hopefully. I do not want a privacy key or if I do, I do want it to be something that does not require having to keep the key. I have no existing key and it won't even let me view submissions, keeps popping up, I have nothing to upload, how do I dismantle this notice, request, required info? Thank you.

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    Answered on October 31, 2019 at 01:35 PM

    It seems you have enabled the Form Encryption. I would suggest you disable the encryption immediately so you can read the future submissions without uploading the private key.

    To disable the Encryption, please navigate to Settings > Form Settings > Show More Options and set the Encrypt Form Data field to No.


    But, to read the existing submissions, you will need to upload the private key. It is not possible to read the submission data without the private key.

    If you do not have the key, you can try to access the form submissions page using the same browser that was used to enable the form encryption. You will see decrypted data if the key is stored in a browser local storage (it might be possible to retrieve the key in that case).