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Cynthia ChandlerAsked on October 31, 2019 at 11:43 AM
i changed my account to free but was billed. Why is this? I’m requesting a refund for the last 3 months.
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BJoannaReplied on October 31, 2019 at 1:52 PM
Sorry for the inconvenience this may have caused you. It seems that your subscription was not properly canceled. Please cancel it by following the steps from this guide:
How Can I Cancel My PayPal Subscription?
After you cancel it, let us know here and we will refund the last 3 payments.