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cordemAsked on October 31, 2019 at 12:57 PM
Hello!
After someone makes a payment, where can I find a receipt to email a copy?
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roneetReplied on October 31, 2019 at 2:54 PM
May we know which payment integration are you using? Would you mind sharing the URL of the Form?
You can use the autoresponder, to automatically send a receipt template.
We can create a receipt number and the breakdown of the items your user has purchased.
You can use the Unique ID widget to create a unique number that would serve as a receipt number.
https://www.jotform.com/help/79-How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions
To create a receipt template, you may either do that in your autoresponder by modifying the default email template
https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
In your email content, you can strip the payment to specify specific fields.
Hope this information helps.
Thank you.