Is the limit for the starter form per month or once it is full it deactivates?

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    ctocmt
    Asked on October 31, 2019 at 07:20 PM

    How do I find out my limit. I have the starter form. And am not sure if I have reach my storage limit or forms filled out for the month. Please advise

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    gerardw
    Answered on October 31, 2019 at 10:04 PM

    Your account has reached the submission storage limit and exceeded the payment submission limit.

    The account usage can be checked from this link on your account:

    https://www.jotform.com/myaccount/usage 

    Below you can see the limits which have been exceeded and you can also the respective limits for each part:

    15725736760111_10.png

    Except the Submission Storage, Upload space & Forms, all other limits will be reset on Nov 1, 2019. To reset the Submission Storage, you will need to download and delete old submissions.

    This guide explains the account usage and limits in detail: Understanding-Your-Account-Usage-and-Limits 

    Do review and let us know if you have any further queries.