emails from Jotform (2)

  • Profile Image
    Asked on April 08, 2013 at 07:40 AM

    I submitted a problem last week about emails which are not sent from Jotform.

    As we continue to get complaints about this, we are now checking our dedicated Jotform mailbox by comparing it to the Jotform database.

    When we find a difference between both, we resend the mail from the Jotform database, in order to be able to answer our client.

    I receive now a message telling me that the limit is reach... Don't ask me which limit it is...

    See attached screenshot.

  • Profile Image
    Answered on April 08, 2013 at 08:53 AM


    We have hourly limit set for submission forwarding emails. This is to prevent spammer sending SPAM using our server. As limit is set to be hourly, you can please try to forward submission email after a while whenever you get this issue.

    I deeply apologize for inconvenience but this is just a safeguard measures.