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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    emails from Jotform (2)

    Asked by BBIE on April 08, 2013 at 07:40 AM

    I submitted a problem last week about emails which are not sent from Jotform.

    As we continue to get complaints about this, we are now checking our dedicated Jotform mailbox by comparing it to the Jotform database.

    When we find a difference between both, we resend the mail from the Jotform database, in order to be able to answer our client.

    I receive now a message telling me that the limit is reach... Don't ask me which limit it is...

    See attached screenshot.

    Page URL:

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    Answered by sidharth_kch on April 08, 2013 at 08:53 AM


    We have hourly limit set for submission forwarding emails. This is to prevent spammer sending SPAM using our server. As limit is set to be hourly, you can please try to forward submission email after a while whenever you get this issue.

    I deeply apologize for inconvenience but this is just a safeguard measures.