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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    support for credit cards in other countries other than US, Canada and UK

    Asked by sarbel on April 08, 2013 at 08:43 AM

    Hi

     

    how can I add support for credit cards in other countries other than US, Canada and UK thru Paypal?

    Im currentyl getting - "merchant country unsupported" error when submitting payment

    I understood Paypal offers a service called "express" checkout" to allow payments from wider sets of countires. do you support this kind of service in your forms?

    Thanks

    credit thanks wider
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    Answered by jefreylandicho on April 08, 2013 at 09:26 AM

    I would recommend using another Payment Gateway if PayPal does not support the country you want to received payment. Using PayPal express will still give you a merchant country unsupported error as the payment will still be handled by PayPal. 

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    Answered by sarbel on April 08, 2013 at 11:23 AM

    I switched to my US paypal accoutn so this can help with the mechant support issue.

     

    now, how do I enable buyers to accept credit cards without the need for paypal account?

     

    according to paypal this is possible without payapl pro service.

     

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    Answered by glennlee on April 08, 2013 at 12:46 PM

    @sarbel,

    Our developers have made some update referring to credit card option but it is on paypal pro. Please see this page. I will escalate this thread to our Next level support. You will hear answer in this thread. 

    Thanks.

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    Answered by sarbel on April 09, 2013 at 04:13 AM

    thanks

    maybe using paypal pro iwthout APi can work?

    (according to paypal, API is part of the pro package so I need to purchase the pro package from them to use it)

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    Answered by glennlee on April 09, 2013 at 08:17 AM

    Hi,

    Sorry but it will not work without API details. Please follow the steps provided.

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    Answered by sarbel on April 09, 2013 at 08:32 AM

    so no solution at present?

    you are missing something important in your paypal button.

    credit card payment is a big and usefull feature on paypal.

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    JotForm Founder

    Answered by aytekin on April 09, 2013 at 09:02 AM

    Do you think some variable we send to paypal is causing this? Can you create a paypal button for the exact payment and send us the URL so that we can see how it behaves differently. 

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    Answered by sarbel on April 09, 2013 at 09:29 AM

    pleae see this link in my website:

    http://www.pink-perfect.com/#!Order/c1fve

    you can fill in bogus info and click on order button, then you'll see that the paypal page does not contain any credit card payment option

     

    thanks

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    JotForm Support

    Answered by Welvin on April 09, 2013 at 12:02 PM

    Hi,

    It has on my end. Please check this image: http://screencast.com/t/6jjUzp3PCl. Please kindly check again. Or, please send us an image so we can check how it looks on your end.

     

    Thanks

  • Profile Image

    Answered by sarbel on April 09, 2013 at 03:44 PM

    funny

     

    I see it now as well, probably took some time till my profile in paypal got updated.

     

    thanks anyway :-)

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    JotForm Support

    Answered by Welvin on April 09, 2013 at 03:49 PM

    Great! Contact us again for any questions or issues you may have.

    You are welcome and have a great day!

    Thanks

  • Profile Image

    Answered by sarbel on April 10, 2013 at 02:00 AM

    hey 

    a small problem here: after updating the price of my product (from 2$ to 490$)

    I still see the old price in the paypal page redirection.

    I deleted the paypal object from the form and re-added it but didnt help.

    how do I solve it?

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    Answered by pinoytech on April 10, 2013 at 03:23 AM

    Hi Sarbel,

    Kindly clear your browser cache/cookies to solve the issue. I have check your form and it's working fine. Please take a look at this:

    Thanks,