What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is "My Forms" blank in Chrome...and now Firefox at too?

    Asked by aafevents on April 08, 2013 at 08:44 AM

    Normally Firefox works just fine, but Chrome will show a blank page under 'my forms". Right now, neither are working. I attached a screen shot.

    So, two part question:

    1) Why does Jot Form not work with Chrome?

    2) Why is Jot Form not working with either at the moment?

    Screenshot
    My Forms
  • Profile Image

    Answered by glennlee on April 08, 2013 at 08:55 AM

    I can access my forms in my end and I also used chrome.

    I also checked your account and there are forms saved in your account.

    I can see on your screenshot that the Login link is still available which means that you are not log in to your account.

    Please make sure you have logged in to your account. Then go to MY FORMS. Thanks!

  • Profile Image

    Answered by aafevents on April 08, 2013 at 09:11 AM

    If that is the case, then I am really sorry!

  • Profile Image

    Answered by jefreylandicho on April 08, 2013 at 09:17 AM

    If you are still having trouble accessing your account, please contact us again.