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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Timestamp will not update on IE8.

    Asked by Mike on April 08, 2013 at 11:35 AM

    Hello,

     

    We are using IE8 and I just noticed that the timestamp for all submissions today are the same. It does not update when the form is loaded. Are there any solutions besides using another browser?

    Page URL:
    http://form.mastronardiproduce.com/quality/30580126171

    Submissions all submissions hello
  • Profile Image

    Answered by glennlee on April 08, 2013 at 12:20 PM

    Hello,

    I just tested a form on IE 8 and I did not encounter the error that you have mentioned. 

    Can you please provide us the form url so we can investigate further about the issue. Thanks!

  • Profile Image

    Answered by Mike on April 08, 2013 at 12:30 PM

    I am actually using IE9. I just realized this, sorry.

     

    http://form.mastronardiproduce.com/?formID=30580126171

  • Profile Image

    Answered by glennlee on April 08, 2013 at 01:07 PM

    I also tested a form on IE9 and I did not encounter the same error. 

    Thanks for the website url but I cannot see your form. If possible, can you please provide the form url alone (example: http://www.jotform.me/form/22396766983472) . I also tried searching on your account but you have three guests account, I am not sure which one.

    If you can provide the form url ,this will help us for further investigation.