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HospiceUKAsked on November 5, 2019 at 4:27 AM
Hi, I cannot see a live status webpage anywhere.
It seems you have server issues this morning?
All our forms are not accepting submissions.
Cheers,
Andrew
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Girish JotForm SupportReplied on November 5, 2019 at 5:53 AM
Hello Andrew,
As far as I can see, we haven't had any server issues reported this morning. Could you please share the form URL or the web page URL where your form is embedded?
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zePieterReplied on November 5, 2019 at 5:59 AM
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Girish JotForm SupportReplied on November 5, 2019 at 6:01 AM
@HospiceUK & @zePieter,
Let me check with our EU team and we'll revert via this thread.
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zePieterReplied on November 5, 2019 at 6:57 AM
Any update? I'm really kinda waiting for it, because my form needs to go live asap.
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Victoria_KReplied on November 5, 2019 at 7:05 AM
Good day @zePieter,
We will reply to you in a separate thread to avoid any confusion: https://www.jotform.com/answers/2027896
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HospiceUKReplied on November 5, 2019 at 7:07 AM
Hi,
MySQL Server back up ~9.45 GMT
Can someone please point me in the direction of where we can get an overview of service status, or how we can be notified of server issues and details regarding estimated times of fixes?
thanks,
Andrew
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Victoria_KReplied on November 5, 2019 at 7:09 AM
Hi Andrew,
I will attach a ticket to this thread so our devs checked if we have a status page to share with EU customers. General Status can be checked here:
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HospiceUKReplied on November 5, 2019 at 7:37 AM
Yes please check with your devs re EU server status! Or, combine the two!
thanks,
Andrew
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Girish JotForm SupportReplied on November 5, 2019 at 7:51 AM
Glad to know that the error is fixed at your end.
Let me raise a ticket regarding the last query on EU server status. We will keep you posted on updates via this thread.
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eee Chief Technology OfficerReplied on January 24, 2020 at 2:50 AM
Hey Andrew,
Please check our status page for EU and all other regions/services.
Thank you!
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HospiceUKReplied on January 29, 2020 at 4:59 AM
A fantastic addition, thank you. Andrew