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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I'm dont receive email notifictions about submissions.

    Asked by Ryanfish on April 08, 2013 at 03:28 PM

    The test feature works, but the accutal subissions dont.  I have changed my email address to several different ones to see if it was a server issue, but non of them work.

    Form URL from our website: http://www.njfishcpa.com/Upload_File.html

    form ID: http://form.jotform.us/jsform/23515714334146

    Thank you,



    Page URL:

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    Answered by pinoytech on April 08, 2013 at 03:40 PM

    Hi Ryan,

    ryan@njfishcpa.com is IN the bounce list  upon checking and I've remove it for you.

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Co=ntent Filtering.'

    To avoid this from happening again, please do apply this method:http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues 

    Again, we apologize for the inconvenience that may have caused.

    Thank you!