How can I get "verify my email" to work?

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    GlendaCappies
    Asked on November 05, 2019 at 04:44 PM

    I was using JotForm successfully for over a week on a registration.  Then today, was asked to verify my email...and have used 3 different ones, and I have received all 3 emails asking for verification, but when I click the to verify, I receive:  

    Something unexpected went wrong with this URL: "https://www.jotform.com/verifyemail/R2xlbmRhQE1pZXNuZXludXM'...". Invalid value for registry

     

    I'm in the middle of registering students for a free event and need access to my JotForm right away.

    Thank you!

    Glenda Miesner

    Glenda.Miesner@cappies.com

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    gerardw
    Answered on November 05, 2019 at 09:28 PM

    We apologize for this trouble. I checked your account and it seems that your email address is verified. Please let us know if you are still facing any issues.