What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why am I no longer receiving email updates from my forms?Asked by michaelvealey on April 08, 2013 at 04:52 PM
I used to get email notifications when someone would fill out my forms but I no longer get those notifications.
Can you please help me?
Upon checking your account, i found that your email id "email@example.com" is in our bounce list (reason mentioned below).
firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n=
ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e=
I have removed this email address from the bounce list and you should start receiving your submission emails.
Should you have any questions please feel free to contact us.