We don't get our email notification

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    solution21
    Asked on April 08, 2013 at 08:36 PM

    This is the second email I am sending, no response to 1st one! User: solution21 

     

    form example: contact us or get pricing

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    jeanettebmz
    Answered on April 08, 2013 at 10:09 PM

    It looks like your email service provider was rejecting the messages sent from our servers as the email address set up on those forms was in our bounce list

    f***s@solution21.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'mail server permanently rejected mes= sage (#5.3.0)'

    I have removed that email address from our bounce list, please let us know if you still need help