forms not submitting when added in wordpress post

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    Asked on November 06, 2019 at 07:55 PM

    Hi there! I have added my form to a wordpress form and for some reason it's not letting us submit (stuck on saying "please wait"). Do you know why this may be? We haven't been able to verify our account because the link is not valid, so wondering if this has anything to do with it (we changed the email that is associated with our registered account and haven't verified it). Thank you for your help!

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    Answered on November 07, 2019 at 03:26 AM

    The issue is most likely related to the embed code you used to add the form to your webpage. Please re-embed your form with the iFrame embed code to see if that will resolve the issue. 

    Getting the Form iFrame Code

    If the issue is not resolved, provide us the webpage URL so that we can test the form.

    I also checked and the email address of your account is verified.