What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account settings: Unable to change credit card info

    Asked by ProductionServices on April 09, 2013 at 10:02 AM

    When  I access my account and click on update credit card it just gives me a blank page? What should I do?



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    Answered by glennlee on April 09, 2013 at 10:35 AM


    I tried to click the Change Credit Card in my end and it also redirect me to a blank page. I will escalate this to our next level support. You wiill hear updates via this thread. Thanks!

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    JotForm Founder

    Answered by aytekin on April 10, 2013 at 04:15 AM