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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform notifier app

    Asked by jimuk69 on April 09, 2013 at 10:04 AM

    Hi

    I added the Jotform notifier app to my Chrome browser a little while ago and it works very well, however I have one issue in that it shows I have 1 submission where I dont in fact have any outstanding. I have been through the particular forms submissions many times to make sure I have viewed every submission but not been able to clear this 1! Can you advise on how I may correct this? So it shows 0? The form in question is my "Online Quotation Request" and if you need any further information please let me know.

     

    Thanks

    Jim..

    JotForm app Submissions thanks
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    Answered by jimuk69 on April 09, 2013 at 10:13 AM

    Don't worry, I think I have resolved this, I found a forum post where someone else had an "stuck" unread submission. I went through and marked them all as read and it cleared the erroneous one.

    Thanks

    Jim..

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    Answered by pinoytech on April 09, 2013 at 10:38 AM

    Hi Jim,

    Good to hear that you have fixed the issue of your form. If you have problems with your form again, feel free to contact us at anytime.

    Have a great day!