What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My contact box is not working on my website

    Asked by springgrovenursery on April 09, 2013 at 10:18 AM

    here is the error message that comes up:

    Details: File: /www/v3/builds/9e001913c0fff0c028333b69a99442e5479c1735/lib/classes/Submission.php Line: 235


    the site is www.SpringGroveNursery.com


    thank you for your help!

    Page URL:

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    Answered by sidharth_kch on April 09, 2013 at 10:45 AM


    I am able to reproduce this error. I am creating a ticket and forwarding it to our development team. Please stand by for updates from them.



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    JotForm Founder

    Answered by aytekin on April 09, 2013 at 01:48 PM

    The real form works fine:



    To solve the problem, find this string in your page:


    Then change it to this: