What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms down on 2 sites

    Asked by ckennedy on April 09, 2013 at 11:12 AM

    Hello!

    I have two forms on two separate sites that have been down since yesterday.

    knomobags.com/usa

    lipault-us.com

     

    Is there an issue with JotForm? They have been working fine for quite some time.

     

    Thanks!

    Caissa

    JotForm two forms thanks hello
  • Profile Image

    Answered by glennlee on April 09, 2013 at 11:22 AM

    Hi Caissa,

    Your forms are temporary disabled because you have over the limit. Your upload limit is 100MB and you have now 122.26 MB. If you can delete some submissions to free up space, please do it. If not, you can upgrade your account to paid plan to avail for more upload limits. For more information about paid plans please see this page.

    Thanks,