A lot of information is missing when I download my submissions as PDF
-
maartendonsAsked on November 07, 2019 at 12:19 PM
A lot of information is missing when I download my submissions as pdf. How can I solve this please?
This is a re-post of a comment on How to Download Form Submissions as Excel/CSV/PDF
-
WelvinAnswered on November 07, 2019 at 02:43 PMJotform Support
Our apologies for the inconvenience.
I understand that you are viewing the submissions page, but do you see the missing data on the submissions page? If the submissions are there, then the PDF needs to be fixed manually. You may consider creating a new PDF document.
https://www.jotform.com/help/555-Applying-Form-Submission-Data-into-a-PDF-Document
If you do not see the data on the submissions page, that means the submitters have skipped the fields since your form fields are not set as required in the form. If you require an entry on the fields, you have to consider making fields as required.
https://www.jotform.com/help/546-How-to-Set-a-Field-as-Required-or-Non-Required