How do I embed the iFrame code in the Wordpress website?

  • summerkidsmemphis
    Asked on November 7, 2019 at 3:47 PM

    How do I embed the form on my webpage with word press? 

    I get an error code using the iframe as well as the copy and paste from the wordpress plug in tab

  • roneet
    Replied on November 7, 2019 at 10:58 PM

    Please follow this guide to copy-paste the iFrame code to your Wordpress website:

    https://www.hostpapa.in/knowledgebase/add-html-content-wordpress-pagepost/

    Let us know how it goes.

    Thanks.


  • summerkidsmemphis
    Replied on November 12, 2019 at 2:15 PM

    I get an error code- payment error- same domain expected 

  • jonathan
    Replied on November 12, 2019 at 4:03 PM

    I get an error code- payment error- same domain expected 

    Can you please clarify if this is still related to iframe embed issue you originally reported. I think it is a different issue which was about payment integration instead.

    Also, can you please tell us how to view your embedded form on your website. I tried checking on the form, but I could not find it on your website page.



  • summerkidsmemphis
    Replied on November 12, 2019 at 4:24 PM

    http://www.summerkidsmemphis.com/?page_id=218

  • summerkidsmemphis
    Replied on November 12, 2019 at 4:26 PM

    I can't imbed the form on my webpage b/c I get this error below each time. I have tried using the iFrame but that didn't work either. 

    payment error : expected window to be the same domain

  • jonathan
    Replied on November 12, 2019 at 4:55 PM

    Thank you for providing us with the requested details.

    I was able to see the problem now.

    1573595364zzz 2019 11 13 05 Screenshot 10

     

    As you can see on the error details, it has to do with the oembed code. Script conflict related issue is happening between those form scripts and those from your website.

    This can be fixed by using the iframe embed code of the form and embed it on your WP website.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please try these steps:

    1. Remove the embedded form on your website. Make sure to clean/remove any previous script embed codes.

    1573595699zzz 2019 11 13 05 Screenshot 21

     

    2. Embed the form on your website using its iframe embed code.

    Guide : Getting the Form iFrame Code

    Using the actual iframe embed code should not cause script conflict issues.

     

    Let us know how it goes.

     

  • summerkidsmemphis
    Replied on November 12, 2019 at 5:10 PM

    When I do this- I only see the code, not the form. 

  • summerkidsmemphis
    Replied on November 12, 2019 at 5:12 PM

    I figured it out! I had to use an html block. Thanks for your help! 

  • jonathan
    Replied on November 12, 2019 at 5:14 PM

    I checked again on your website and it appears to be working properly now.

    1573596869zzz 2019 11 13 06 Screenshot 10

    Can you please check/test again. Let us know if issue persist.

  • jonathan
    Replied on November 12, 2019 at 5:15 PM

    Thank you for updating us on the status and letting us know all is good now.

    Contact us anytime for any assistance you need on JotForm.