What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There was an error on the page. Try reloading the page.

    Asked by imhealthe on April 09, 2013 at 12:46 PM

    Keep getting this error message. Have tried signing out and logging back in again but problem persists.

    Any clues why? Seems similar to the one we had a few days back.

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    Answered by sidharth_kch on April 09, 2013 at 12:58 PM


    I dont see any form created in your account. Do you mean to say that when you create a form you are not able to save it and you get an error message saying "There was an error on page. Try reloading the page"

    I am creating a ticket for you and forwarding it to our development team. Please stand by for updates.



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    Answered by pm4r on April 09, 2013 at 01:03 PM

    Same here, cant even get the embedded code, it tries to save the form even when I have not made any changes. Message window pop ups asking to reload. Tried with different browsers and accounts.

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    Answered by jeanettebmz on April 09, 2013 at 01:15 PM

    ERROR ON SAVE SOLVED! There was a problem on our redis database. Rebooting servers resolved the issue.

    We appreciate your patience. If the problem persists in your end , please open a thread and let us know.