What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error on save

    Asked by quallsjoe on April 09, 2013 at 12:46 PM

    I am trying to update a form, but every time I try to save, I get an error (see screenshot).  I have refreshed, logged-out and tried different browsers.  Please help.

    Screenshot
    different
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    Answered by jeanettebmz on April 09, 2013 at 12:51 PM

    I have reproduced this error on my end and I have sending an alert to our developers about the problem

     

    Kind regards

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    JotForm Founder

    Answered by aytekin on April 09, 2013 at 01:48 PM

    This problem is now fixed. Sorry about this. We had a problem on our redis database. It is now fixed.