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    Save or Form - Preview or Save "Error on Save"

    Asked by msand on April 09, 2013 at 12:46 PM

    When I save any of my forms I keep getting “error on save” there was an error on page. Try reloading the page. I have tried this 30 times with the same error message. Also, when hitting “preview” I get the same error message.  Any help?

    Details: File: /www/v3/builds/7cbee0d26abdf21f9482a8a908719ea6b828f1e6/lib/classes/Submission.php Line: 2968


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    Answered by dbryant76 on April 09, 2013 at 12:52 PM

    I also am having the same issue.

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    Answered by mthfoundation on April 09, 2013 at 12:52 PM

    i am having the same issue. Fix This!

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    Answered by iyob on April 09, 2013 at 12:55 PM

    I am also having the issue. Fix is needed ASAP.

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    Answered by sidharth_kch on April 09, 2013 at 01:14 PM

    We are aware of this issue and working on to resolve this ASAP.

    I am creating a ticket for you and forwarding it to our development team. Please stand by for updates.




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    JotForm Founder

    Answered by aytekin on April 09, 2013 at 01:49 PM

    This problem is now fixed. Sorry about this. We had a problem on our redis database. It is now fixed.