What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Save Forms

    Asked by BOOMENT1 on April 09, 2013 at 12:48 PM

    Hi!

    Today I am not make any edits to our forms.

    I have attached a screen shot of the error.

    Please follow up ASAP with me.

    Best,

    Zach 

    zach@boomentertainment.com

    Screenshot
  • Profile Image

    Answered by jeanettebmz on April 09, 2013 at 01:00 PM

    The problem has already been reported to our developers

    They are already looking into it

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    JotForm Founder

    Answered by aytekin on April 09, 2013 at 01:49 PM

    This problem is now fixed. Sorry about this. We had a problem on our redis database. It is now fixed.