- imechanicAsked on April 09, 2013 at 12:51 PM
I am once again experiencing problems with editing current forms. Alert comes up . Tried clearing cache and reloading, as well as logout and login. Any ideas?
- sidharth_kchAnswered on April 09, 2013 at 01:07 PM
We are aware of this issue and working on to resolve this ASAP.
I am creating a ticket for you and forwarding it to our development team. Please stand by for updates.
- imechanicAnswered on April 09, 2013 at 01:11 PMThanks for the prompt reply. Will be standing by for solution
- JotForm FounderaytekinAnswered on April 09, 2013 at 01:21 PM
The problem is now fixed. We are terribly sorry about this. Our redis database stopped working and needed a reboot.
Thanks for your patience!
- imechanicAnswered on April 09, 2013 at 04:01 PMThanks,
Great customer service. Stuff happens.