What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't save my form

    Asked by hamiltonarts on April 09, 2013 at 12:54 PM

    I keep getting "error on save" messages on a new form I'm trying to create.

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    Answered by sidharth_kch on April 09, 2013 at 01:11 PM


    We are aware of this issue and working on to resolve this ASAP.

    I am creating a ticket for you and forwarding it to our development team. Please stand by for updates.




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    Answered by jeanettebmz on April 09, 2013 at 01:14 PM

    ERROR ON SAVE SOLVED! There was a problem on our redis database. Rebooting servers resolved the issue. If the problem persists in your end , please open a thread and let us know!