What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    There is an error updating all forms in all browsers

    Asked by jason1129 on April 09, 2013 at 01:00 PM
    Please advise.
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 09, 2013 at 01:28 PM

    The problem is now fixed. Our redis database was down and a reboot fixed it. We will be working on making it more reliable in the future.