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  • Profile Image

    Empty check box condition - to change redirect URL

    Asked by JiveDig on April 05, 2011 at 04:09 PM

    I have a few questions with drop-down choices.  All is fine for these conditions.

    However, my last question uses checkboxes so the user can choose more than one option.  When i try to make a condition that redirects to a specific url when NONE of the checkboxes are checked, it doesn't work.

    I've tried:

    "Is Empty"

    "Not Equals To"  my selection(s)

     

    I also thought about making 1 option "None of the above" but if i set that as default, the user would have to UNcheck that one and choose 1 or more of the other options.  That doesn't make sense.

    Please help!

    FYI- the pages do not exist on my server yet. . . the correct ones still get a 404, but the issue in question just lands me at the standard JotForm "Thanks You" page, not my url.

    Page URL:
    http://form.jotform.com/form/10872919002

  • Profile Image

    Answered by formidible on April 05, 2011 at 04:31 PM

    Just make the option as you suggest: 'none of the above', then create the redirection if this option is selected. There is no default selection - the form filler has to choose which option from scratch with every question. 

     

    The URL for your form doesn't work by the way.

  • Profile Image

    Answered by JiveDig on April 05, 2011 at 04:50 PM

    Woops. . . i changed the URL in my original post. Thanks.

     

    Yes, i understand the "none of the above" redirect, if that is selected. . . but when the user tries to choose another option, they will have to check there option(s) and deselect "none of the above".

    As a form user, isn't that really awkward?  I would then have to setup some sort of ERROR when "none of the above" and another choice are selected.  There's got to be another way.

    Based on the options of my form, i'm going to have 40 different redirect pages. . . so i need to get this right the first time.  It's going to be a tedious project, but the outcome will be extremely useful to my potential clients.

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    JotForm Support

    Answered by NeilVicente on April 06, 2011 at 12:44 AM

    Hi,

    I noticed that simple bug that causes the redirect url to not change when the options box is empty. I have submitted a bug ticket so our developers can take a look at it.

    Anyway, since you said that you have different redirect options based on the options checked by users, how about you set the default thank you page as the page to be redirected to when the user selects none? Then you can add conditions that will redirect them to a different page depending on their choices.

    Take a look at my sample form below

    https://www.jotform.com/form/10945042225

    Submitting the form without checking any of the boxes sends the user to Jotform's homepage because that is where I set my Thank You page to.

     

    Choosing option 1 sends them to Google, 2 to Yahoo and 3 to Bing. You can play around with the conditions and the redirect pages to suit your needs.

    Hope this helps. Get back to us if you have further questions.

     

    Regards,
    Neil

  • Profile Image

    Answered by JiveDig on April 06, 2011 at 08:55 AM

    There are 2 questions before that one.  So there are about 8 different variations when that question will be left blank but the other 2 questions will have different answers.

    If this is a bug I may have to look to another company to finish my website.  I can't build a form with 40 redirects setup awkwardly just to wait until a bug gets fixed and have to redo the whole thing.

    I'll play around today and see about another option, but i'm nervous now.  JotForm has been amazing so far, i'd hate to have to leave.

     

    EDIT: i just re-read and it may be hard to understand.  Here's an example:

     

    Question 1?

    dropdown list: (one answer only)

    option 1

    option 2

    option 3

    option 4

     

    Question 2?

    dropdown list: (one answer only)

    option 1

    option 2

     

    Question 3?

    CHECK BOXES (none, 1 or 2 checkboxes allowed!)

    option 1

    option 2

     

    Question 3 is the issue.  It wil be blank, but question 1 and 2 will have different answers that require their own redirect url.

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    Answered by formidible on April 06, 2011 at 10:15 AM

    Why don't you change Question three to only select one option. Then add one of the options as 'none of the above' and another option as 'more than one of the above - if selected see below'. Then add another question below as a text box asking them to complete in words the options they wanted to select from Q.3. Like this:-

    Q.3 (select one)

    option 1

    option 2

    option 4 none of the above

    option 5 more than one from above (if selected see below)

     

    Q4

    Please add all your preferences from Q3 above.  (text box).

     

    The option 'none of the above' will then work for redirection. Q4 answers can also be redirected in the same way as Q3. 

  • Profile Image

    Answered by JiveDig on April 06, 2011 at 10:20 AM

    Wow, that's really complicated.  I wouldn't expect some of the users on my site to deal with all of that.

     

    I've decided to try making Q3 two separate Q's. . .now Q3 and Q4 as follows:

    Q3 

    Yes

    No (auto-selected)

     

    Q4

    Yes

    No (auto-selected)

     

    No I'm guessing my condition will have to specify a negative rule. .  ie: Q3 Equals Yes and Q4 Equals No

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    JotForm Support

    Answered by NeilVicente on April 08, 2011 at 07:52 AM

    Hi,

    Our developers are already looking into this issue. We will notify you of any updates via this thread.  Again, thank youf for reporting this bug.


    Neil

  • Profile Image

    Answered by serkan on April 15, 2011 at 09:14 AM

    This problem has been fixed now.

    Thanks for reporting.