Chase WePay: Unable to connect

  • Profile Image
    googlebotmerchant
    Asked on November 08, 2019 at 10:31 AM

    why its not working whn i try to live its just loading loading why http://prntscr.com/puagu0 

  • Profile Image
    BJoanna
    Answered on November 08, 2019 at 12:09 PM

    Sorry for the inconvenience this may have caused you. I was able to replicate the issue with two test accounts. I will report this issue to our developers. We will inform you via this thread once this issue is resolved. 

  • Profile Image
    googlebotmerchant
    Answered on November 09, 2019 at 06:40 AM

    ok but its bad na whn i am try my wepay merchant its suck any way whn its fixed don't say need to time 2 week or more BJoanna

  • Profile Image
    gerardw
    Answered on November 09, 2019 at 08:15 AM

    Hello,

    The issue has been escalated to our back end team. Sorry, but at the moment a time frame cannot be provided. Rest assured, we will update you as soon as we receive a status update from our developers.

  • Profile Image
    googlebotmerchant
    Answered on November 09, 2019 at 08:40 AM

    thanks for your reply am wating for the fix gerardw