Having an issue copying embed codes for Xara website

Please find sequence of actions in trying to embed a form into a Xara web page - they are  SS 01 to SS 05 in that order. 

We would like to apologize for any inconvenience. However, may we ask for more clarification about the issue you are having when embedding your form to your Xara website, please?

The information you are trying to show us in the screenshot you shared is too tiny that it becomes unreadable.

We will wait for your response.

The issue is that if I select a form from your files and just use it as it is I can copy the code with no problem, as soon as I EDIT the file to suit my requirements it will not copy, WHY? So I cannot use it or are your forms designed to be used as they are without any alteration, if so it should say so on the page. Over to you.

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I have sent the screen shots via your --- https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum is that any better?

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Hi,

It seems that the last post we are showing on that guide was in October. May I ask what element are you trying to EDIT on the iFrame code? If you are also showing any error message please post your screenshot on this thread to address the problem accordingly.

Looking forward to your response. 

Hi Kris, see attached screen shot of form I am trying to put into my website page, I cannot copy the code which comes up when I click publish. SEE ATTACHMENT Fred.

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For some reason, the screenshot you are trying to share with us was not posted. It's possible that you are trying to share with us your screenshot through your email.

To share a screenshot, please click this link to go to your thread and follow the instructions in this guide — https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

As for your concern, to my understanding, you are having an issue copying the embed codes for your Xara website. I can't seem to reproduce the issue you are having.

Copy the codes into any text editor (Notepad, Wordpad, etc) so you can make the necessary changes to the codes before you paste it on your website.

May we know what web browser are you using when copying the codes, please?

Hi Mike, I replied to your request and sent a screen shot of the problem via your system, any reply? Fred.

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Hello Fred,

It seems that we are still unable to access the screenshot that you have attached to your response. Please access this thread on the website then click on the image icon to upload the screenshot.

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Kindly note that the attached screenshots on emails are not supported by the Forum page. 

Thank you. We will wait for your response.

Additionally, try to re-embed your form to your Xara website by following this guide: Adding-forms-to-Xara-6 

Hi Kris, I have managed to get the form into my website but can the person who fills it in then e-mail it to our secretary direct from the site? Fred.

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can the person who fills it in then e-mail it to our secretary direct from the site?

For that, you will need to create a notification email and update the Recipient email field with the email address to which you will to send notification emails.

Guide: How-to-Change-the-Email-Address-Used-for-Notification-Email

Hi Andrew, I am not getting very far with trying to embed a form into my website – this is the progress-
!. Create form.
2. Choose form.
3. Select template.
4. Go to settings.
5. Go to e-mails.
6. go to recipients e-mails.
7. Add email and save.
8 .Publish.
9. Platforms.
10. choose Xara.
11. Copy code.
12.Insert code into my web page as per Xara instructions.
13 Test page, ---- form is on page and editable but here is no button to click to send the form anywhere, what am IK doing wrong?
Thanks for your help. Fred.


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I can only assume that you were already able to successfully show the form on your website.

I have checked the only form in your account and I see that it has a "Submit" button that your respondents will click after they have filled in the fields in your form.

Is the "Submit" button not showing on your website where you embedded your form?

May we know the link to your website so we can also check it on our end, please?

We will wait for your response.

Hi Mike,

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Just to avoid confusion, I have moved your new concern to another thread considering it is about another topic (submit button not showing on the embedded form).

Here's the link to the new thread — https://www.jotform.com/answers/2042468

We will be responding to that thread shortly.