My forms are missing

  • Fivestarluxestyle
    Asked on November 8, 2019 at 1:38 PM
    I sent an inquiry earlier because I wasn’t able to log in. I am now able to log in, however, my forms are no longer in my account. 
     
    I had one form and at least two people who completed them. I haven’t been able to log in since yesterday, so there may be more. Thank you! 
  • Mike_G JotForm Support
    Replied on November 8, 2019 at 4:14 PM

    We will be glad to help you with your concern.

    May we know the link and/or the exact title of the form that is missing from your account, please?

    If you have set up an email notification in the form, can you tell us the email address that you have set as the recipient of the email notification, please?

    We will wait for your response.

  • Fivestarluxestyle
    Replied on November 8, 2019 at 5:50 PM
    The original link is https://form.jotform.com/93093963954168. I’m not sure if I set up an email notification or not but if I did, the email address would be fivestarluxestyle@gmail.com.
    Thank you!
    Angela
    ...
  • jherwin
    Replied on November 9, 2019 at 1:08 AM

    It looks like you created the form using a guest account. I transferred it to your account now, kindly check the form on your end.

  • Fivestarluxestyle
    Replied on November 9, 2019 at 6:50 AM
    Thank you very much. Looks like everything is working now.
    Thanks again!
    Angela
    ...