Receiving Autoresponse and Notification email

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    Asked on November 08, 2019 at 07:21 PM

    Hi I setup a form and a email and autoresponder and entered my own name into the system to receive both,  I keep getting emails for the autoresponder and therefore deleted my name and emails from the autoresponder list.  I am still getting an autoresponder message (One that no longer exists emailed to me for an email that is no longer on the submission form.   Why?

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    Answered on November 09, 2019 at 12:48 AM

    From the screenshot, it seems that you have been getting the scheduled email.

    Could you please delete the email and re-configure it if you are still getting the emails to your email Id. There seems to be a cache issue if you are getting the autoresponse emails.

    I have made a test submission to your Form but from the logs, I have noticed two emails were triggered one email sent to your email and another to my email as an autoresponse.

    Let us know how it goes.