I can't customize the thank you.

  • Profile Image
    max kaiser
    Asked on April 09, 2013 at 03:36 PM

    I have tried all the thank you options and I can neither direct to custom URL or chnage the text. I have entered the info into the form builder but its not applying on the site. I can make all other changes.

  • Profile Image
    sidharth_kch
    Answered on April 09, 2013 at 03:53 PM

    @max kaiser

    Request you to please let us know the form id which is having this issue. 

    This will help us investigate your issue further.

    Thanks,

    Sidharth

  • Profile Image
    maximiliankaiser
    Answered on April 09, 2013 at 04:00 PM
    http://jotform.ca/form/30916243824251
    Best Regards,
    Maximilian Kaiser, B. Tech
    Design & Marketing Management
    E-mail : max@kaiser.ca
    Cellular : 905.941.6294
    www.kaiser.ca
  • Profile Image
    sidharth_kch
    Answered on April 09, 2013 at 04:26 PM

    @maximiliankaiser

    I checked your form and see that set a conditional thank you message when the email field is filled.

    Please remove this condition and your custom url should work fine.

    Should you have any questions feel free to contact us.

    Thanks,

    Sidharth