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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I can't customize the thank you.

    Asked by max kaiser on April 09, 2013 at 03:36 PM

    I have tried all the thank you options and I can neither direct to custom URL or chnage the text. I have entered the info into the form builder but its not applying on the site. I can make all other changes.

    Page URL:

  • Profile Image

    Answered by sidharth_kch on April 09, 2013 at 03:53 PM

    @max kaiser

    Request you to please let us know the form id which is having this issue. 

    This will help us investigate your issue further.



  • Profile Image

    Answered by maximiliankaiser on April 09, 2013 at 04:00 PM
    Best Regards,
    Maximilian Kaiser, B. Tech
    Design & Marketing Management
    E-mail : max@kaiser.ca
    Cellular : 905.941.6294
  • Profile Image

    Answered by sidharth_kch on April 09, 2013 at 04:26 PM


    I checked your form and see that set a conditional thank you message when the email field is filled.

    Please remove this condition and your custom url should work fine.

    Should you have any questions feel free to contact us.