What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can I not save changes to my form?

    Asked by ahope on April 09, 2013 at 09:23 PM

    Hi - two linked problems that I would appreciate your help with. First, while the theme for my form changes on the screen, even after multiple saves it does not seem to be permanently saved, nor do the changes carry across to the embedded version in the website. The second problem is that when I change the font colour on a theme, it similarly does not save.


  • Profile Image

    Answered by jeanettebmz on April 09, 2013 at 11:15 PM

    I have already informed this to our engineers, they will take care of this ASAP

  • Profile Image

    Answered by ahope on April 09, 2013 at 11:41 PM
    Many thanks

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 10, 2013 at 03:48 AM

    This issue is should now be resolved. If the problem continues let us know the URL of the forms.