Jotform not resizing when I am looking in mobile browser

  • dbcallender
    Asked on November 11, 2019 at 10:06 AM

    Hello,


    When I look on Android in Chrome or Samsung browser, the form fields are TINEy and it appears that the form did not resize for the phone! THIS IS VERY BAD and the form needs to be released NOW

  • Ivaylo JotForm Support
    Replied on November 11, 2019 at 1:42 PM

    I checked your form on my Samsung A7. It appears fine and there is no difference with the desktop version.

    Jotform not resizing when I am looking in mobile browser Image 10

    Can you please try to clear cache in your mobile browser and test again?

    If the issue still persists, please provide a screenshot. In order to upload a screenshot in the forum, please follow this guide:

    https://eu.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.