Missing emails from submissions.

  • pioneerpipeinc
    Asked on November 11, 2019 at 3:54 PM

    Hello,


         There is a random occurrence of emails from submissions on my website that does not come to the email listed under the recipient field on my notification alert in my form settings.  My question is, is there a way to get confirmation that a email was successfully sent out from you to the recipient. For instance, if the submission email is in the inbox of the form, can I take that as confirmation the email was sent without errors?  What happens if the email bounces?      

  • pioneerpipeinc
    Replied on November 11, 2019 at 4:55 PM

    nevermind,  I found the history in my account.  No help needed on this ticket

  • Kevin Support Team Lead
    Replied on November 11, 2019 at 7:47 PM

    Glad to know you were able to figure it out. 

    If you need further assistance, let us know.