My account was suspended

Kindly unlock my account

Thanks

Your account was suspended, because you collect ID numbers in your form. Please note that this is not allowed and it violates our TOS. You can read it here:

https://www.jotform.com/help/8-Terms-of-Use

If you do not collect this data from the general public, but from your own clients, you can collect ID numbers. You need to comply with two things:

1. You should add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your clients to read and agree.

2. You should add a Signature Widget. So, your clients can sign and agree to provide such sensitive information.

Please have in mind that it is only allowed to ask for ID numbers. You can not ask for any kind of file uploads for this document.

If you want to reactivate your account, you would need to apply the things above or we can just delete the ID field from your form.

Please tell us how to proceed.

We will wait for your response.

Noted. I will remove the ID number column
Thanks.
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...

I have removed the ID field in your form and lifted the suspension your account.

Kindly check our terms of use to avoid getting your account suspended again.

If you need further assistance, let us know.