Form won't submit in IE 11, it gets stuck on Please Wait.

  • coa-hris
    Asked on November 12, 2019 at 3:14 PM

    Form submits fine in Chrome, fails in IE v11.  Submit button stuck on Please Wait.  

    Very simple form with no attachments or widgets.

    TypeError: Object doesn't support property or method 'toASCII'

       {

          [functions]: ,

          __proto__: { },

          description: "Object doesn't support property or method 'toASCII'",

          message: "Object doesn't support property or method 'toASCII'",

          name: "TypeError",

          number: -2146827850,

          stack: "TypeError: Object doesn't support property or method 'toASCII'

       at input.validateInput (https://cdn.jotfor.ms/static/jotform.forms.js?3.3.13810:1041:78)

       at Anonymous function (https://cdn.jotfor.ms/static/jotform.forms.js?3.3.13810:1050:676)"

       }

     

    TypeError: Invalid operand to 'in': Object expected

       {

          [functions]: ,

          __proto__: { },

          description: "Invalid operand to 'in': Object expected",

          message: "Invalid operand to 'in': Object expected",

          name: "TypeError",

          number: -2146823281,

          stack: "TypeError: Invalid operand to 'in': Object expected

       at input.validateInput (https://cdn.jotfor.ms/static/jotform.forms.js?3.3.13810:986:194)

       at Anonymous function (https://cdn.jotfor.ms/static/jotform.forms.js?3.3.13810:1050:676)"

       }

     

    SCRIPT438: Object doesn't support property or method 'toASCII'

    File: jotform.forms.js, Line: 253, Column: 187

    var form=$$('.jotform-form')[0];if(form){form.addEventListener('submit',function(e){var fields=$$('input[type="email"]');if(typeof punycode!=="undefined"){fields.forEach(function(field){field.value=punycode.toASCII(field.value);})}});}

  • David JotForm Support Manager
    Replied on November 12, 2019 at 5:26 PM

    I have tried submitting your form in IE 11, and it went through just fine:

    1573597538testingform Screenshot 10

    Please try clearing your browsers cache, also check if there is any browser add-on that could be blocking the submission. Let us know if you need more help.