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jbtcacademyAsked on November 13, 2019 at 5:32 AM
May i know why my forms can only be submitted in mobile mode. The "submit" button does not function well in Desktop and Tablet. Please help.
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esratanerReplied on November 13, 2019 at 5:59 AM
Hi,
I have observed the same problem and I am escalating your issue to our level 2 team.
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eugeneReplied on November 13, 2019 at 7:36 AM
Hello,
The issue on your form (https://www.jotform.com/93077701433455) is fixed now. You were using the below custom CSS code on your submit button, it caused this error.
Using !important tags and custom positions for form fields sometimes can cause conflicts with your form's general CSS attributes.
I've removed this custom CSS code except box-shadow part.
Feel free to contact us again if you have any further questions.