What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Signature Doesn't Work In IE10, Required Fields Ignored on IE9

    Asked by designisgrowth on April 10, 2013 at 11:48 AM


    Just wanted to let you guys know that your E-Signature feature doesn't work on IE10. Please test your software on all browsers before advertising it. Problem I'm having is, when I add my form as "Source Code" required fields are ignored on IE9, when I add it as "iFrame" submit button doesn't come up, and when I add it as "Embed" the E-Signature feature doesn't work on IE10. Causing me very many problems. Please fix.


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    Answered by jefreylandicho on April 10, 2013 at 12:54 PM

    I was able to replicate the same issue and have forwarded your concern to our developers.  Please expect a response from one of them soon.

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    Answered by designisgrowth on April 10, 2013 at 01:16 PM

    Thank you very much! Looking forward to a response.

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    JotForm Support

    Answered by mdikici on May 10, 2013 at 08:30 AM

    Tested on Windows8 IE10 (9-8-7 in compatibility mode) and it was working on my side. I am not sure how it behaves in operating systems below Window8. Do you still face the problem



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    Answered by on June 02, 2013 at 04:47 AM

    Use Google Chrome browser OR use IE10/Win8 Metro Tile, ** DO NOT ** use IE10/Win8 desktop version.