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alptkzAsked on November 13, 2019 at 6:46 AM
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Victoria_KReplied on November 13, 2019 at 7:11 AM
Subscription cancellations may vary by a payment processor used on form. When it is Stripe as you have mentioned, subscriptions should be cancelled within your Strip dashboard. Your customers can contact you as merchant to request the cancellation. All successful subscription payments are also available in your form submissions page. You can use the link the access the specific subscription you want to cancel. See screenshot below as an example: