Need to scroll up to see the Thank-You page of my embedded form

  • debtfresh
    Asked on November 14, 2019 at 7:27 AM

    Hi

    after I submit the form on a mobile device, my screen goes blank.  At first I thought the thank you page is not working but it seems I have to scroll back to the top to see it.  Any way to fix this?  

     

    Also,

    is there any way to add a button with a link to the thank you page?



  • Mike_G JotForm Support
    Replied on November 14, 2019 at 9:23 AM

    Instead of using the form's JS Embed Script, can you try using the Iframe Embed codes to publish your form on your website, please?

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If after you tried and you are still experiencing the same inconvenience, please do not hesitate to let us know so we can further help you.

  • Mike_G JotForm Support
    Replied on November 14, 2019 at 9:25 AM

    On another note, I have moved your other concern to a new thread considering it is about another topic.

    Here's the link to the new thread — https://www.jotform.com/answers/2040569

    We will be responding to that thread shortly.